• Out of Country/State Travel

    Q: What should I do to prevent any interruption in my ATM or debit card service while travelling? 

    A: If you are traveling (out of state or out of country), please notify us so that we can assure that you have the ability to use your card during your trip. Otherwise, our fraud detection system might incorrectly designate your card as having out-of-market card activity and decline transactions. This advanced fraud detection helps protect your account from fraudulent transactions.

    Call 1-888-254-9500 and let us know the dates you will be away to ensure your card works properly while you are away. All international transactions are scrutinized for your protection, if you are considering buying something from a website in a foreign country, call 1-888-254-9500 before you purchase.