May 22, 2014
The bank has been alerted that a new debit card telephone scam is directly targeting our customers:
An automated attendant, impersonating banks, calls from an unlisted call number, using variants of the number 000-000-0000, 223 prefix and alerts you that your debit card has been deactivated and you will need to take action.
The auto attendant prompts you to hit 1 to reactivate your card, and then asks for your card number and security code.
Any customer that submits this information is at risk for identity theft and at risks for fraudulent transactions on their account.
Remember, Marquette Bank would never contact you through the phone, text, email or web to ask you for your bank account information, personal information, PINs or passwords. Criminals are constantly looking for new ways to obtain your banking and personal information. Never respond to any phone call, email, text or website pop-up asking for personal, private, sensitive or bank account
information. If you find yourself in this situation, please contact Marquette Bank 1-888-254-9500 to report the incident.
Read about this specific scam here:
Another similar scam:
Tiwana Spencer, Vice President - Customer Service Center