May 22, 2014

 

 

The bank has been alerted that a new debit card telephone scam is directly targeting our customers:

 

An automated attendant, impersonating banks, calls from an unlisted call number, using variants of the number 000-000-0000, 223 prefix and alerts you that your debit card has been deactivated and you will need to take action.

 

The auto attendant prompts you to hit 1 to reactivate your card, and then asks for your card number and security code.

 

Any customer that submits this information is at risk for identity theft and at risks for fraudulent transactions on their account.

 

​Remember, Marquette Bank would never contact you through the phone, text, email or web to ask you for your bank account information, personal information, PINs or passwords. Criminals are constantly looking for new ways to obtain your banking and personal information. Never respond to any phone call, email, text or website pop-up asking for personal, private, sensitive or bank account information.  If you find yourself in this situation, please contact Marquette Bank 1-888-254-9500 to report the incident.  

 

Read about this specific scam here:

http://securitywatch.pcmag.com/finance/323812-your-mastercard-suspended-for-fraud-it-s-a-scam

 

Another similar scam:

http://www.wjbf.com/story/24844063/scam-alert-new-credit-card-scam-moving-across-the-country

 

 

 

Sincerely,

 

Tiwana Spencer, Vice President - Customer Service Center

 

 

Equal Housing Lender
Member FDIC




 

 

Please be aware that email messages are unsecured and should not be used to send personal account information.
For questions email us at marquetteservice@emarquettebank.com or call us toll-free at 1-888-254-9500.

 

IMPORTANT - Marquette Bank respects your Inbox. Choosing to “Unsubscribe” could result in customers missing important fraud warnings, banking transaction notifications, customer notices, important product disclosures or critical service changes including changes to Online Banking, Online Statements or Bill Payment services.
 

To view the Marquette Bank's Privacy Policy, click here http://www.emarquettebank.com/privacy_policy.aspx